Research to Reality: How we built player feedback into the Neosurf Wallet

Missed the live event? Catch up on Unfiltered Part 2: From Research to Reality

In our first Unfiltered webinar, we heard directly from US players—how they bet, how they budget, and what frustrates them about payments and Responsible Gaming tools.

In Part 2, we took those insights and showed how they directly shaped the next-gen Neosurf Wallet. This behind-the-scenes session revealed how player feedback influenced real product decisions—resulting in a digital wallet designed for players and built to solve common operator challenges.

🗓️ Originally aired: Wednesday, June 11
🕙 10am EST / 3pm GMT
🎙️ Featuring Andrea McGeachin, Group CEO, Neosurf, and Sue Page, CEO Americas, Neosurf

Watch the full session now to see how research turned into reality.