Unfiltered: How players bet, budget, and view payments and RG

Watch Now: Exclusive Webinar on Player Insights in the Gambling Industry

Missed the live event? Catch up on our exclusive webinar where Neosurf partnered with Betting Hero to reveal game-changing insights into how players bet, budget—and what really frustrates them.

From payment preferences to responsible gaming tools and onboarding expectations, this session is packed with valuable, actionable takeaways to help you better understand and support your players.

In this webinar, you’ll discover:

• Key trends in player behavior

• Friction points that impact satisfaction

• Opportunities to improve conversion and retention

Who should watch:
• Payments teams looking to refine deposit and withdrawal journeys
• Regulators & RG professionals focused on player wellbeing
• Commercial leaders seeking insight into player expectations

🎙 Featuring industry experts:
• Sue Page, CEO Americas, Neosurf
• Jai Maw, Co-founder & President, Betting Hero
• Ernie Ropas III, Senior Director of Product & Research, Betting Hero