Responsible compliance
The Neosurf KYC Compliance Handshake
The Neosurf KYC Compliance Handshake helps merchants, operators, and PSPs manage KYC and AML obligations when offering prepaid payments. By enabling secure data collaboration, it supports responsible payments, regulatory alignment, and safer prepaid transactions across markets.
Why it matters
Why Compliance Needs a Shared Approach
Regulatory expectations around prepaid payments continue to evolve. Operators and payment providers are expected to work together to reduce risk, improve transparency, and support responsible gaming and financial integrity.

Increasing regulatory pressure
KYC and AML requirements are becoming more complex, particularly for prepaid and cash-based payment methods operating across borders.

Prepaid payment risks
Without collaboration, prepaid payments can introduce challenges around traceability, monitoring, and consistent compliance standards.

Shared responsibility
Effective compliance relies on cooperation between payment providers, operators, and platforms, not isolated systems.
What it is
What Is the Neosurf KYC Compliance Handshake?
The Neosurf KYC Compliance Handshake is a structured data-sharing framework designed to support compliance collaboration between Neosurf and its partners. It enables relevant information to be shared securely, helping partners identify risk, meet regulatory obligations, and improve oversight of prepaid payment activity.
Rather than replacing existing compliance processes, the Compliance Handshake complements them by improving visibility, consistency, and accountability across the payment journey.
Simple process
How the Compliance Handshake Works
Secure data collaboration
Relevant compliance information is shared between Neosurf and approved partners in line with regulatory and data protection requirements.
Ongoing monitoring and insights
Shared data supports monitoring, risk assessment, and identification of unusual or high-risk activity linked to prepaid payments.
Stronger compliance outcomes
Partners benefit from improved reporting, clearer audit trails, and better alignment with regulatory expectations.
Our approach
Built for Responsible and Compliant Payments
The Neosurf KYC Compliance Handshake is designed to support responsible prepaid payments while helping partners meet evolving regulatory expectations. By encouraging collaboration and transparency, it turns compliance into a shared strength rather than a standalone burden.

Reduced compliance risk
Improved oversight and shared insights help partners identify and manage potential risks linked to prepaid payments.

Regulatory alignment
Supports constructive collaboration with regulators and demonstrates a proactive approach to KYC and AML obligations.

Safer prepaid payments
Encourages responsible payment behaviour across gaming, digital, and regulated platforms.

Clearer accountability
Creates better traceability and shared understanding across the payment and compliance lifecycle.
This approach supports long-term trust, operational integrity, and sustainable growth for all parties involved.
Questions answered
Compliance Handshake FAQs
What is the Compliance Handshake by Neosurf?
The Neosurf KYC Compliance Handshake is a data-sharing framework that supports collaboration between Neosurf and its partners. It helps businesses meet KYC and AML obligations when offering prepaid payments by improving transparency, oversight, and accountability.
Who is the Compliance Handshake designed for?
The Compliance Handshake is designed for businesses offering prepaid payments, including merchants, operators in regulated industries, Payment Service Providers (PSPs), and platforms operating across multiple jurisdictions.
Does the Compliance Handshake replace our existing compliance processes?
No. The Compliance Handshake is designed to complement existing compliance processes, not replace them. It supports better visibility and collaboration while allowing partners to maintain their own internal KYC and AML frameworks.
How does data sharing work?
Relevant compliance information is shared securely between Neosurf and approved partners in line with applicable regulations and data protection requirements. The focus is on supporting risk monitoring and regulatory alignment.
Is the Compliance Handshake mandatory?
The use of the Compliance Handshake depends on the partner setup, market requirements, and regulatory context. Neosurf works with partners to determine the appropriate compliance approach for each use case.
How does this support responsible prepaid payments?
By improving transparency, collaboration, and traceability, the Compliance Handshake helps reduce risk and supports responsible use of prepaid payment methods across regulated environments.
Let’s Talk About Compliance
Find out how the Neosurf KYC Compliance Handshake can support your
compliance obligations while enabling responsible prepaid payments.
